When data looks stuck, the first checks are connectivity, account session validity, and time drift. PlateLoad retries background sync, but manual refresh can unblock edge cases.
Why it matters
Most “data loss” scares are delayed sync. Quick triage prevents unnecessary anxiety.
How to use it
- Verify you are signed in and online.
- Force-close is a last resort — prefer returning to dashboard to trigger sync.
- If one workout will not upload, copy critical notes elsewhere and contact support with timestamps.
Tips
- Corporate VPNs sometimes block websockets — try cellular briefly to test.
Related features
Discover adjacent workflows — PlateLoad gets more valuable when pieces connect.